Tag Archives: telemedicine

Now, a vet for your pet is just a click away

The one-of-its-kind service by Practo will provide 24*7 remote consultations by licensed veterinarians for pets healthcare needs.

New Delhi, March 24, 2021: In a bid to create equitable healthcare access for all, Practo, India’s leading integrated healthcare company has launched veterinary telemedicine service on its platform. Teaming with licensed veterinarians across the country, the company will be offering 24*7 online consultation services for pets.

With more than 20 million households with pets in India, and a growth of over 40% in the adoption of puppies and cats  amid a work-from-home setting, this service will help pet owners get medical help for their furry friends from the comfort of their homes. They can easily talk to veterinarians regarding concerns that do not require a physical examination or warrant an emergency visit to the clinic.

Launched as a pilot project last month, Practo recorded nearly two lakh search queries from pet parents. Buoyed by the positive response, the speciality was launched officially as a part of the company’s telemedicine services. Most of the veterinary queries revolved around diet management for pets, medication for fleas and ticks, food allergies among pets, and behavioral problems among pets. Queries came in from more than 40 cities with Bengaluru, Hyderabad, Delhi NCR, and Mumbai topping the list.

Commenting on the new initiative, Siddhartha Nihalani, VP – Product, Practo, said, “Our foray into virtual veterinary care aligns with our larger vision of improving access to quality healthcare. With many people taking care of pets for the first time during the Coronavirus-induced lockdown, and several others anxious about visiting a clinic amid this pandemic, we want to enable them with a convenient yet reliable solution.”

Online veterinary consultations become even more convenient once the work from home situation ends, as pet parents can consult online whenever they have concerns without skipping work. This includes getting a second opinion for certain procedures, obtaining treatment or diet recommendations, asking follow-up questions, and seeking advice on behavioural issues – all in real-time and without exposing themselves to any risk.

Dr Daisy Rani, a veterinarian from Chennai with 25 years of experience, said, “Helping people to take care of their pets is the best part of being a veterinarian. Being able to do that in a way that is convenient for pet parents, especially during a pandemic like this, is a truly rewarding experience. I am glad that a company like Practo is going the extra mile for the well-being of pets by adding veterinary services as a part of its telemedicine platform.”

With Practo’s veterinary telemedicine service, pet parents can connect with a verified veterinarian via audio or video call or even text messages – anytime, anywhere – in just 60 seconds. Not only is this convenient, but also crucial to get timely advice on common but potentially harmful ailments. The service will be available both on Practo’s app as well as the website. To consult a veterinary doctor online, click here.

(Cover Image by Charlotte Govaert from Pixabay)

‘Virtual healthcare options proved as the saving grace during the pandemic’

While telemedicine as a concept has been around for quite some time now, Remote Patient Monitoring is a relatively new concept for most of us in India. But the CORONA crisis that struck early last year made the not-so popular practice as the go-to service for many.

Dr Brajesh Kunwar

Virtual healthcare services such as telemedicine and Remote Patient Monitoring (RPM) have been of immense help during the pandemic. While telemedicine as a concept has been around for quite some time now, RPM is a relatively new concept for most of us in India. The CORONA crisis struck last year and changed the way doctor-patient interacted during the new normal. RPM gained popularity during the lockdown with healthcare providers preferring, adopting and recommending it. RPM services are more critical than ever because they enable physicians to monitor patients without meeting them, hundreds of miles away, thus cutting out the risk of being exposed to the novel coronavirus. Yet, many people still don’t know much about RPM. 

What is RPM health service? 

Remote Patient Monitoring (RPM) uses digital technologies to collect medical and other forms of health data from individuals in one location, and electronically transmit that information securely to healthcare providers in a different area for assessment. RPM allows providers to continue tracking healthcare data for patients once they are discharged. It also encourages patients to take more control of their health. Some of the benefits associated with RPM for patients include:

  • Better access to healthcare
  • Improved quality of care
  • Peace of mind and daily assurance
  • Improved support, education, and feedback

RPM v/s telemedicine and telehealth: 

While most of it may seem alike for patients, their application, interpretation differs in many ways. While RPM’s definition may seem straightforward, there is some confusion about the concept, including how it differs from telehealth. Distinguishing between remote patient monitoring and telehealth is vital for several reasons, including coding, billing purposes and patient understanding.

Telemedicine uses electronic information and communications technologies to provide and support healthcare when distance separates a doctor from the patient. The term is also applied more narrowly to medical applications that use interactive video, typically for specialty or subspecialty physician consultations. Telehealth includes telephones, facsimile machines, electronic mail systems, and remote patient monitoring devices, which are used to collect and transmit patient data for monitoring and interpretation. Therefore, understanding when to use RPM, or telemedicine is of utmost importance for a patient.

When should you opt for RPM? 

As RPM services are akin to telemedicine technologies, they automatically observe and report on patients, often with chronic illnesses, so caregivers can remotely keep tabs on patients. Moreover, they help in improving medical staff performance, avoid routine visits, and increase the quality of care. But patients need to know when to opt for such services. RPM services are meant for patients who are under a prescribed treatment regime. These services help patients monitor their blood pressure, diabetes, oxygen saturation levels and other health vitals. For more critical healthcare needs, patients need to connect with their doctors in person. Also, it is not advisable for new disease diagnosis.

(Dr Brajesh Kunwar is Director-Interventional Cardiology, Hiranandani Hospital, Vashi – A Fortis Network Hospital)